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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Autumn Rose

Autumn Rose

August 29, 2024

5  out of  5
rating by Autumn Rose
"I am so pleased with how easy Josh made it for me i was at work trying to get insurance and he made it so quick and simple took 5 minutes literally and a great price Thank you so much For actually making something easy for a working mom."
Profile photo of Zack Clark

Zack Clark

August 28, 2024

5  out of  5
rating by Zack Clark
"Rudy and Adam absolutely are awesome to work with. I bought a vehicle that was from Japan and they was able to get me coverage on the car for a very good price. Very professional and awesome guys to talk too. Highly recommend them!"
We responded:
"ZACK : Welcome to the State Farm family. Your vehicle is very cool and it was fun being able to assist. We will see you soon at our office and introduce you to our neighbor which has an identical model to yours. Thank you for the opportunity to serve you. Best Regards / Rudy"
Profile photo of William Self

William Self

August 16, 2024

5  out of  5
rating by William Self
"Friendly and very helpful."
We responded:
"William, thank you for taking the time to share your thoughts with us. We really appreciate your business, and we enjoy very much the fact you come personally see us at the office. Stop by always. Best Regards ! "
Profile photo of Ken Metz

Ken Metz

August 13, 2024

5  out of  5
rating by Ken Metz
"Excellent service! Patient and friendly! Couldn’t have been better! Five stars!"
We responded:
"KEN: Thank you for sharing your experience with our agency and especially Josh. We are delighted to welcome you into the State Farm family and appreciate your business very much. Additionally, I'd like to thank you for allowing us to share our technology Good Neighbor Connect so that our customers can have a more detail and completely transparent experience. Best Regards! "
Profile photo of Daniel Mares

Daniel Mares

August 13, 2024

5  out of  5
rating by Daniel Mares
"Josh helped me get a great renters policy. The process was simple and quick, and he explained everything to me clearly and concisely."
We responded:
"Daniel: Welcome to the State Farm family. We are very happy to have you and issue you, your first policy. Welcome to Kentucky and we look forward to you visiting our office. We thank you for your business. Best Regards !"
Profile photo of Abby Temple

Abby Temple

July 28, 2024

5  out of  5
rating by Abby Temple
"I had a great experience getting KY auto insurance with Josh. He was helpful and thorough in the whole process!"
We responded:
"Abby: Thank you very much for giving us the opportunity to service your insurance needs as well has having taken the time to write some kind words regarding Josh and your experience. We are very appreciative of it, and we welcome you to the State Farm family. Thank you!! "
Profile photo of Tsukiru K

Tsukiru K

July 26, 2024

5  out of  5
rating by Tsukiru K
"Josh was very friendly and helpful for my complex auto insurance situation. I got a nice deal and highly recommend."
We responded:
"We are always thrilled to receive positive feedback from our customers, especially when they point out someone specifically, such as Josh. We thank you very much for the opportunity to serve you and your family. We are delighted to welcome you to the State Farm family and thank you for the time you took to share your thoughts. Thank you and welcome to State Farm. "
Profile photo of Anthony Rhodes

Anthony Rhodes

July 25, 2024

5  out of  5
rating by Anthony Rhodes
"Wonderful experience all the way around"
We responded:
"Anthony: Thank you very much for your business and your kind words. Josh and the rest of the team always strive to provide a pleasant experience for our customers. Your recognition motivates us to continue to strive to do better. Thank you !!!!!"
Profile photo of Carlo Quagliaroli

Carlo Quagliaroli

July 20, 2024

5  out of  5
rating by Carlo Quagliaroli
"Excellent service from Rudy. All my needs were taken care of. Excelente servicio al cliente . Hablan Español y me hicieron sentir muy a gusto. Gracias muy amables."
We responded:
"Carlo: Muchas gracias por la oportunidad de servirte. Tu y tu familia dieron pasos importantes para proteger y ampliar su patrimonio. Vengan a vernos siempre. Thank you very much ! "
Profile photo of Cheryl “SKiTtLeS” Wren

Cheryl “SKiTtLeS” Wren

July 15, 2024

5  out of  5
rating by Cheryl “SKiTtLeS” Wren
"Took time to help me understand the policy I was getting ready to buy! Cheaper and more coverage then I currently had I switched my policy here good customer service"
We responded:
"Kristen: Welcome to the State Farm family and THANK YOU for allowing us to service your insurance needs. We take pride in representing a brand which has been operating over 100 years. We love it when our team is able to bring value and information to our customers. "
Profile photo of Richard Metzner

Richard Metzner

July 3, 2024

5  out of  5
rating by Richard Metzner
"Highest praise for Josh O'DONNELL at Rudy Manzon's State Farm Insurance Agency. Very efficient and informative. Easy to talk to on the phone. Got me the policy that I wanted."
We responded:
"Mr. Metzner: Thank you very much for your business ! We are certainly very appreciative that you take time during your day to address the manner in which Josh worked with you. We take pride in what we do and it's customers like you we want to build our agency with. Have a great 4th of July ! Again, much gratitude."
Profile photo of Jenny Hiten-Campbell

Jenny Hiten-Campbell

June 25, 2024

5  out of  5
rating by Jenny Hiten-Campbell
"This State Farm agent is very friendly, personal and answered my questions very quickly. Very helpful and understanding! Alessandra is amazing!!!"
We responded:
"Mrs. Campbell: We most certainly appreciate your business and the time you take to drop us a complementary note. We strive to treat our customers like our neighbors and we take pride in trying to impress them with our service. Thank you for highlighting it and thank you again for the confidence in us. Have a great week ! "
Profile photo of Doris Baker

Doris Baker

June 19, 2024

5  out of  5
rating by Doris Baker
"My experience with Rudy and Adam has been great. They are both helpful (always available), polite. and considerate. In my efforts to understand parts of my home insurance policy, Rudy has taken much time and shown great patience. I wish all my encounters were so positive and pleasant. Dr. Doris Baker-Woodward"
We responded:
"Mrs. Baker: You are a delight to deal with. Thank you for the opportunity to service your household, we appreciate your business."
Profile photo of Alvaro Obando

Alvaro Obando

June 11, 2024

5  out of  5
rating by Alvaro Obando
"Muy recomendado , excelente agencia de seguros , buena cobertura de poliza ."
We responded:
"Alvaro: Muchas gracias por la confianza y la oportunidad. Como emprendedor que eres y empresario que eres, no orgullece poder asistir a empresas como la tuya para que continuen creciendo sin preocupacion alguna. Muchas gracias ! "
Profile photo of Cole Brown

Cole Brown

June 10, 2024

5  out of  5
rating by Cole Brown
"Adam Couch is my agent and he handled all my needs in a timely manner. I had a pretty complex problem, involving 4 different vehicles, and I had to separate them and get some of them insured in a small time frame and Adam and the team took care of everything. I’ll always stick with him as my Agent and State Farm."
We responded:
"Mr. Brown: Thank you very much for your trust in our agency and especially in Adam. We strive to personalize every coverage to the needs of our customers. We thank you very much for your kind words and your business. We love growing our circle with customers like you. Thank you ! "
Profile photo of AJ Harpring

AJ Harpring

June 3, 2024

5  out of  5
rating by AJ Harpring
"Rudy was great and helped save me a ton of money."
We responded:
"ADAM: Congratulations on your purchase and we thank your for allowing us the opportunity to partner with you. It's moments of being able to save customers money and enhance their experience that makes us feel good. and make a difference to our agency. Thank you ! "
Profile photo of Olivia Boggs

Olivia Boggs

May 21, 2024

5  out of  5
rating by Olivia Boggs
"Adam was very helpful and knowledgeable on all the policies there are. He helped me feel confident and comfortable with insurance for my home and car!"
We responded:
"Mrs. Boggs: All of us here thank you immensely for the trust you put in us. We are very appreciative of your business, and we are delighted to have you share kind words about Adam. This type of statement is our best reward. Please do reach out anytime ! Have a great day ! "
Profile photo of Madelynn Thomas

Madelynn Thomas

May 21, 2024

5  out of  5
rating by Madelynn Thomas
"Great customer service , Adam is very professional. Highly recommend"
We responded:
"Mrs. Thomas: Thank you very much for your business and thank you even more for taking the time to speak kindly of Adam as we feel the same about him. Please do stop by some time and always reach out if you have any questions. Have a great day ! "
Profile photo of EJHS Cheer Boosters

EJHS Cheer Boosters

May 17, 2024

5  out of  5
rating by EJHS Cheer Boosters
"Great experience, very helpful and knowledgeable. Adam was great to work with"
We responded:
"Jennifer: Thank you for your support and your kind words. I am proud to say that Adam has that kind of impact on every customer he interacts with. We thank you very much for your business. Rudy"
Profile photo of Parker Monhollen

Parker Monhollen

May 17, 2024

5  out of  5
rating by Parker Monhollen
"The customer service is phenomenal! Adam has been great help!"
We responded:
"Parker: We certainly appreciate your business and your kind words. Adam takes pride in what he does and has a passion for detail and ensuring our customers understand every aspect of our policies. Thank you once again ! "
Profile photo of Wilmer Zehr

Wilmer Zehr

May 15, 2024

5  out of  5
rating by Wilmer Zehr
"Best insurance experience of my lifetime. I highly recommended Rudy or Adam here at this State Farm location. They was able to give me a much better price for more value than my former insurance company. Wonderful service!!!"
We responded:
"Wilmer: It was such a pleasure to spend some time to you and get to know you and your business a little better. We appreciate your business and your kind words. It's always so good and encouraging to see someone work so hard at their craft and so very rewarding to have you allow us to be part of it. Thank you very much ! "
Profile photo of arianna hernandez

arianna hernandez

May 13, 2024

5  out of  5
rating by arianna hernandez
"Rudy helped me understand that as a young professional I can start building my wealth and protecting my earnings for about the same amount as a restaurant outing. He helped me think about my goals in a way that made me confident about the choice I made."
We responded:
"Arianna: You have a bright future ahead of you as you got a head start in some very important choices. It was a pleasure to assist such an intelligent individual. Thank you for the opportunity to work with you."
Profile photo of KATHERINE Perez

KATHERINE Perez

May 9, 2024

5  out of  5
rating by KATHERINE Perez
"El Sr. RUDY, Es en extremo amable y atento, para responder cualquier inquietud en relacion al seguro que deseamos obtener, la mejor experiencia con un corredor aca en Lexington. Ademas su buen uso de ambos idiomas Ingles y Español, es muy afortunado para nosotros los hispanos."
We responded:
"Katherine: Un placer haberla conocido y poderla asistir. Le soy muy grato por sus amables comentarios. Me siento muy afortunado de poder comuincarme en espanol para tener la certeza de explicar todo aspecto de las polizas eliminando cualquier duda. Espero poder volverlos a ver pronto. Atentamente "
Profile photo of Ernesto J. Fernandez

Ernesto J. Fernandez

May 3, 2024

5  out of  5
rating by Ernesto J. Fernandez
"Rudy y su equipo son excelentes. Necesitaba un seguro de vida y con una conversacion sencilla pude entender como proteger nuestros bienes y nuestra familia. Se tomaron el tiempo de conocernos para proveernos las conberturas mas adecuadas. Salimos contentos y tranquilos. Y ademas nos sirvieron un delicioso cafe."
We responded:
"Ernesto: Un verdadero placer haberte conocido y ademas servir y proteger a tu familia. Te felicito por tener la pro-actividad y vision de pensar en el futuro y como mejor preparar para lo inesperado. Nosotros sabemos de manera directa el impacto que tiene una tragedia u accidente en la vida de una familia y tu pro-actividad es lo que te a proporcionado tranquilidad sabiendo que tu familia esta bien protegida. Aqui siempre te vamos dar las bienvenidas con un cafecito . Muchas gracias !!!"
Profile photo of Marina Castillo

Marina Castillo

May 3, 2024

5  out of  5
rating by Marina Castillo
"Such a great experience! 100% recommend to anyone. Customer service is admirable, they make sure to explain everything to you and help you get the best deal possible. Got my car insured today, Thanks Guys!"
We responded:
"Marina: Thank you so much for driving to our office and allowing us to talk to you about all the coverages available and the impact they have. We take pride in being transparent and trying to maximize every possible discount for our customers. Your kind words are very appreciated, and we love to grow our business with customers such as yourself. Thank you once again from all of us ! "