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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karla Vied

Karla Vied

March 28, 2026

5  out of  5
rating by Karla Vied
"Great service!"
We responded:
"Karla: Thank you for the 5-Start review. When customers choose to describe us with words like Great Service, it fills us with pride and satisfaction of knowing we treat others like we would like to be treated. Thank you ! "
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David Allen

March 27, 2026

5  out of  5
rating by David Allen
"Statefarm provides excellent service and Rudy knows how to help you…"
We responded:
"David, it is a pleasure to hear what a wonderful experience you have had with us. We see ourselves as risk advisors and our responsibility is to provide our customers with as much information and knowledge as possible so that they can make the best decisions for their families. We joyfully assist in the process. Thank you ! "
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Rebecca Laubie

March 27, 2026

5  out of  5
rating by Rebecca Laubie
"I love service from state farm. I have had car and home insurance with them since I was 21 years old. That is 55 years of wonderful service."
We responded:
"Rebecca, it is an honor to be part of your journey and that of several generations in your family through-out these 55 years. What a privilege to represent a brand which customers like you choose to privilege us for decades. Words of gratitude fall short; we are immensely grateful for your kind words and trust in our brand and agency. Thank you ! "
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Macie Hendrickson

March 27, 2026

5  out of  5
rating by Macie Hendrickson
"Amazing Experience!"
We responded:
"Macie: You are very kind with your rating and your choice of word to describe your experience. Let it be known are customers are amazing and we owe everything to them. Thank you ! "
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Zvonimir Krivas

March 27, 2026

5  out of  5
rating by Zvonimir Krivas
"I’ve been with State Farm for a while now and couldn’t be happier. Their customer service is excellent—anytime I’ve had a question or needed help, my agent responded quickly and made everything easy to understand. The whole process, from getting a quote to managing my policy, has been smooth and stress-free. It’s nice to have an insurance company that actually feels reliable and cares about its customers. Highly recommend!"
We responded:
"Zvonimir, thank you for your kind review. We deeply appreciate your feedback. Everyone's time is valuable and we try very hard to time our responses within that idea in mind. Sometimes we slip but we try to correct it and will always make it right. Thank you ! "
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Abby Hardin

March 27, 2026

5  out of  5
rating by Abby Hardin
"Fantastic customer service!"
We responded:
"Abby, when we hear our customers describing our work as fantastic, it really rocks our day. We appreciate the kind words and review, and we are grateful for the opportunity to work with. Thank you ! "
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Urban Klavzar

March 27, 2026

5  out of  5
rating by Urban Klavzar
"I’ve had a great experience with State Farm. My agent has always been helpful, responsive, and easy to reach whenever I had questions. The process for setting up my policy was smooth, and I feel confident knowing I’m covered. Highly recommend if you want reliable service and personal support."
We responded:
"We really appreciate your 5-star review, it means a lot to us ! We also very much appreciate you sharing your experience as one that makes you feel we try to make things easy for our customers. Confidence is a word we like to hear as part of what we deliver and work hard on. Thank you ! "
Profile photo of Karsynn Hatfield

Karsynn Hatfield

March 27, 2026

5  out of  5
rating by Karsynn Hatfield
"Getting quotes are simple and quick! Rudy is very knowledgeable and helped me through the whole process. I’m new to getting my own insurance, so walking me through everything and being patient was very important for me to understand everything. Thanks!"
We responded:
"Karsynn: Transition from a household to your own individual policy requires some strategy to ensure long term favorable premiums, value and the adequate coverage. I commend you for all your questions and desire to fully understand what it is you are paying for. It is a pleasure to hear what a wonderful experience you have had with our agency. All of us here work for our customers, please don't hesitate to reach out. Thank you ! "
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Billy Baize

March 27, 2026

5  out of  5
rating by Billy Baize
"If you have any questions about insurance, Josh and Rudy can answer it in an easy to understand way."
We responded:
"Billy, it is a pleasure to hear how you feel about your interaction with our agency. Insurance can seem boring and complicated at times, but the reality is that the decision you make can have a significant impact on your life. We try to lay that out in a manner which is easy to evaluate and make the best choice for you and your family. Thank you for the acknowledgement and the opportunity ! "
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Drkspectre

March 27, 2026

5  out of  5
rating by Drkspectre
"The customer service was great."
We responded:
"Dirk: Thank you for your kind review of State Farm Agent Rudy Manzon’s Team. We appreciate it!"
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MadGiraffeMan

March 27, 2026

5  out of  5
rating by MadGiraffeMan
"The service was great. Josh made the process extremely easy and understandable."
We responded:
"Thank you for your kind review of State Farm Agent Rudy Manzon’s Team. We appreciate it!"
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Rylee H

March 27, 2026

5  out of  5
rating by Rylee H
"This company had the best customer service. 10/10 recommend for any insurance needs!"
We responded:
"Rylee, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Rudy Manzon’s Team. "
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Aashish mishra

March 26, 2026

5  out of  5
rating by Aashish mishra
"I had a great experience working with josh on my insurance. He was knowledgeable, patient, and took the time to explain all my options clearly so I could make the best decision for my needs. The whole process was smooth and stress-free, and I really appreciated his professionalism and responsiveness. Highly recommend Josh if you’re looking for someone reliable and easy to work with!"
We responded:
"Aashish, thank you so much for the wonderful review! We really appreciate your kind words, especially when you state that we did not stress or pressure you through the process rather we were professional and responsive. Josh takes much pride in what he does and how he presents the coverages to all of our customers. We thank you for your business and look forward to serving you and your family. Thank You ! "
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Kyle Stivers

March 16, 2026

5  out of  5
rating by Kyle Stivers
"Josh made my experience switching insurance simple, easy, and quick. I obviously shopped for insurance, and Statefarm gave me the best price"
We responded:
"We are grateful for your 5-star review, Kyle and your comments. We do try to provide the best service and value to all of our customers. What makes us proud and what we strive for is having our customers recognize that it is easy and quick to deal with us . We respect everyone's time and we appreciate the opportunity. Thank you ! "
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Natalia Smith

March 13, 2026

5  out of  5
rating by Natalia Smith
"Employees were super helpful and answered all of my questions :-)"
We responded:
"Thank you for taking the time and providing us with some feedback as well as a 5-Star review Natalia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We take pride in what we do and joy when customers kindly remind us that we left an impression. Thank you"
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Madison Cook

March 13, 2026

5  out of  5
rating by Madison Cook
"Had such a great experience with them!"
We responded:
"Thank you for your kind review. We know insurance can be complicated and even boring, but we do enjoy what we do and part of it is knowing customers are well protected. Thank you ! "
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Jackson Crouch

March 13, 2026

5  out of  5
rating by Jackson Crouch
"Quick service and very helpful Rudy and his team are truly there for customers"
We responded:
"Jackson, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rudy Manzon’s Team here in our Lexington office.  Your words have meaning to us and we appreciate them very much as well as your business. Please reach out any time. Thank you ! "
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Raegan Elder

March 12, 2026

5  out of  5
rating by Raegan Elder
"Great service!!!"
We responded:
"We appreciate your review, Raegan. We are so happy that you had such a wonderful experience at our agency here in Lexington. We are grateful for the opportunity to serve you. Thank you ! "
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Jose Almanza

March 10, 2026

5  out of  5
rating by Jose Almanza
"Great job 👏🏾 couldn’t asked for a better job"
We responded:
"Jose: Muchas gracias por la oportunidad y el voto de confianza. Bienvenido a la familia de State Farm. Cada dia mas miembros de nuestra comunidad concluyen que estan respaldados tanto atravez de la agencia asi como la marca de 103 anos de State Farm. Please reach out at any time, everyone at the agency works for you. Thank you ! "
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Kimberly Metzcus

March 7, 2026

5  out of  5
rating by Kimberly Metzcus
"Superior employees that make you feel like family. Highly recommend this agent for all your insurance needs."
We responded:
"Kimberly, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Rudy Manzon’s Team here in our Lexington office. "
Profile photo of Caleb Smith

Caleb Smith

March 6, 2026

5  out of  5
rating by Caleb Smith
"Great service!"
We responded:
"Thank you for the fantastic review, Caleb! We are always here to help with your insurance needs. "
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Will Compton

March 6, 2026

5  out of  5
rating by Will Compton
"this place has amazing customer service and they really know how to make you feel valued and greatful to have your business"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rudy Manzon’s Team. We are very sensitive to how hard people work for their money and when they privilege us with the opportunity to work for them, we are honored. Everyone in the agency works for our customers, reach out any time. Thank you ! "
Profile photo of Joseph Hetherington

Joseph Hetherington

March 6, 2026

5  out of  5
rating by Joseph Hetherington
"Great team, great service."
We responded:
"Joseph, thank you for your wonderful review of our agency and out team, everyone here appreciates the kind words. "
Profile photo of Charlotte Scott

Charlotte Scott

March 5, 2026

5  out of  5
rating by Charlotte Scott
"I’ve always had a great relationship with State Farm. Working with Josh from one of the Lexington locations. He always takes the time to answer any questions that I have at the time. He makes it a very pleasant experience. I love the fact that my drive safe device has helped lower my car insurance $30 over the past year. Highly recommended."
We responded:
"Charlotte: Thank you very much for your kind words regarding Josh and State Farm. Our Drive Safe and Save program is truly amazing when it comes to providing discounts. So many customers enjoy those benefits both upon adding that feature and one renewals. State Farm and our agency is very lucky to have customers like you. Thank you / Rudy"
Profile photo of Stacy Crain

Stacy Crain

March 5, 2026

5  out of  5
rating by Stacy Crain
"Highly recommended! We relocated to Lexington from another state. Their agent, Josh, made setting up our home and car insurance seamless."
We responded:
"Stacy: Welcome to Kentucky and the Lexington area. We know you will find Lexingtonians hospitable and welcoming and you and your family will enjoy this city as much as we do. Thank you for mentioning your satisfaction with Josh and how he handled your transition. As I tell many customers and friends, Josh is a special individual which brings joy and pride every day with his interactions. We are lucky to have him and our customers. We hope to service you and your family for years to come. Thank you ! "