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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Spottswood

June 13, 2025

5  out of  5
rating by Matthew Spottswood
"I would give 6 stars if available. Josh and his team were VERY helpful. Made the process smooth and easy and worked around my timelines. Excited to be with State Farm"
We responded:
"Mathew: You absolutely made our day / week with that review. Josh and the rest of the team is thrilled with your comments, and we thank you very much for it. We feel privileged to have you after so many years with another carrier and we will not take it for granted. Welcome to the State Farm family. "
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Tyler Nuckols

June 12, 2025

5  out of  5
rating by Tyler Nuckols
"The customer service we received was excellent. Josh was very professional, he took care of the issues that arose and got us the best price for our budget!! Amazing!!"
We responded:
"Tyler: Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor ! We appreciate your business and you taking the time to leave us a review, especially mentioning Josh. Josh is tenacious when it comes to looking for discounts. Thank you ! "
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Heath Burton

June 11, 2025

5  out of  5
rating by Heath Burton
"Adam helped me find a really good deal on my car insurance and was thoughtful and courteous throughout the entire process."
We responded:
"Mr. Burton: We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We know how busy people's lives these days and the fact are you take time out of your day to grant us a 5-Star review makes our day. We strive hard to make customers feel at ease and comfortable with the process. Special thanks for mentioning Adam ! "
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Felicia Fields

June 11, 2025

5  out of  5
rating by Felicia Fields
"Josh from Rudy Manzon State Farm made my day.....He was very helpful to me...dealing with home and auto needs.....I highly recommend this office...."
We responded:
"Mrs. Fields: We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ryan W.

June 9, 2025

5  out of  5
rating by Ryan W.
"Adam Couch helped us get the right auto coverage for our new vehicle while adding additional members to our policy. He beat the rates from other auto insurance companies while not compromising coverage. We are thankful for his work and keeping our family safe!"
We responded:
"Mr. Wall : We are delighted and appreciative that you both joined the State Farm family as well as taking the time to write this review and make mention of Adam's work with you. We love it when we hear that customers have that feeling of having been treated fairly and that what they purchased will assist in the goals of protecting their family. Thank you again ! "
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A Gosto

June 9, 2025

5  out of  5
rating by A Gosto
"Josh was great to work with, very quick and smooth to get my policy going. Would recommend especially for enthusiasts"
We responded:
"Mr. Gosto: Thank you so much for taking the time to provide us with a review, especially in mentioning Josh. Josh is most definitely a car enthusiast, and he goes the extra mile to make sure ever he explores all possibilities to maximize the discounts as he did with your classic vehicle. Welcome to the State Farm family and thank you again for trusting us with your assets. "
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Hatty Hatton

June 3, 2025

5  out of  5
rating by Hatty Hatton
"Josh was very professional and had me set up in a matter of minutes. I would recommend him and my insurance is a much better rate."
We responded:
"Mrs. Hatton: We are thrilled to welcome you to the State Farm family. Wow, thank you for taking the time in writing this review and sharing your kind words regarding Josh. He does take a lot of pride in his interactions with customers and making the process as easy and as comfortable as possible. Thank you for your business, everyone here knows you have options, and we are honored you allows us the opportunity. Best Regards"
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dinguswad452

June 2, 2025

5  out of  5
rating by dinguswad452
"Great service! Josh was pleasant, informative, and very helpful."
We responded:
"Patrick: We know how busy lives we live these days and that makes us appreciate your review very much ! We are proud to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Everyone in the agency works for customers such as yourself. We are here to help. Thank you very much ! "
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Jacob Carroll

June 2, 2025

5  out of  5
rating by Jacob Carroll
"Just a great office to work with. Adam is incredibly helpful and answered any question I had."
We responded:
"Dear Jacob: Thank you so much for your wonderful five-star review! We truly appreciate you taking the time to share your experience with us. We're thrilled to hear that Adam was able to assist you and make your experience memorable. Our team works hard to provide exceptional service, and it's rewarding to know their efforts made a positive impact. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, "
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Abbie Ray

May 27, 2025

5  out of  5
rating by Abbie Ray
"Josh from Rudy Manzon State Farm in Lexington was lovely to work with!"
We responded:
"Mrs. Ray : We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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shaun Helton

May 22, 2025

5  out of  5
rating by shaun Helton
"Very helpful, very friendly, great people"
We responded:
"Mr. Helton : We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Noah Scrogum

May 21, 2025

5  out of  5
rating by Noah Scrogum
"Super easy to call and receive a quote! Made getting a policy super simple."
We responded:
"Noah: Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Welcome to Kentucky and the State Farm Family. Thank you !"
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Hunter Nelson

May 15, 2025

4  out of  5
rating by Hunter Nelson
"Truthfully it felt like my exchange with state farm began as a formulaic approach to max my insurance, but through communication we were able to craft a policy that suited my needs and in the end I did feel as if my needs as a customer were recognized and met"
We responded:
"Mr. Nelson: Thank you very much for taking the time to initiate your communication with Josh via e-mail and then over the phone. We are delighted with your words and very proud that you feel we focused on your needs and tailored something to suit you. We feel very good when our work is recognized and know that the customer is well protected and served. Welcome to the State Farm family and thank you again for the opportunity to serve you as well as for this review."
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Traci Bledsoe

May 1, 2025

5  out of  5
rating by Traci Bledsoe
"Excellent customer service! Helpful in getting a great quote and knowledgeable about discounts."
We responded:
"Mrs. Bledsoe: Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. It means a lot to our team to know that our efforts are making a positive impact. We look forward to serving you again in the future! Best regards,"
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Laura Ribeiro

April 30, 2025

5  out of  5
rating by Laura Ribeiro
"Super helpful, managed to set up my insurance easily and in no time"
We responded:
"Mrs. Ribeiro : Muito obrigada pela oportunidade de atenderla. You were very gracious in reaching out on line and setting up time to discuss the different options with Josh. Welcome to Kentucky and welcome to the State Farm family. We really appreciate your business and your feedback. Best Regards ! "
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Tomas Ramirez

April 23, 2025

5  out of  5
rating by Tomas Ramirez
"great friendly service, offering various ways of understanding and looking at insurance in a helpful manner"
We responded:
"Tomas: Wow, thank you so much for your glowing review! 🌟 We’re absolutely thrilled to hear that you had a fantastic experience with us! Your kind words about our approach in explaining our services and helpful staff truly make our day! Thank you for being a valued customer! Thank you again ! "
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Sherry Bobo

April 22, 2025

5  out of  5
rating by Sherry Bobo
"Adam Couch is great. So pleasant and helpful. Would recommend him to any one."
We responded:
"Mrs. Bobo: Thank you so much for stopping by our agency and trusting you with your coverage after being 51 years with a competitor. You shared with us that it was hard to break up with your previous carrier but necessary. We certainly appreciate immensely that leap you made with towards our agency. We will do our best to always live up to the 102 years this marvelous brand has been in business for. Additionally, we thank you complimenting your interaction with Adam. Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it’s wonderful to know that our efforts have made a difference for you. Please do not hesitate to reach out. Once again, thank you very much. Best Regards,"
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Michael Ewan

April 22, 2025

5  out of  5
rating by Michael Ewan
"Josh made my day. Great savings over my previous insurer"
We responded:
"Mr. Ewan: We are thrilled to welcome you to the State Farm family! Thank you for choosing us for your insurance needs. Your trust means a lot to us, and we are dedicated to providing you with the best service and support. At State Farm, we believe in building strong relationships with our customers. Whether it's auto, home, life insurance, or any of our other services, our team is here to help you every step of the way. If you have any questions or need assistance, please don’t hesitate to reach out. You made Josh's day by taking the time out of your busy day and sharing your experience via this review. Once again, thank you for being a part of our community. We look forward to serving you! Best Regards "
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John Norris

April 21, 2025

5  out of  5
rating by John Norris
"Very nice and helpful"
We responded:
"Mr. Norris: Thank you very much for taking the time in sharing your experience with us ! Josh was very impressed and appreciative of you sharing information about log home and allowing him to quote your tractor. Welcome to the State Farm family. We love to know a little more about our customers as it gives us a window into their day-to-day. We thank you for privileging us with providing coverage to your assets and your family. Thank you ! "
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Deborah Clements

April 21, 2025

5  out of  5
rating by Deborah Clements
"It was great speaking with Josh. He helped us a lot. Me and my husband really appreciate The great service and again thank you Josh"
We responded:
"Mrs. Clements: Thank you so much for allowing us the opportunity to service the insurance needs and that of your family. We feel very privileged that you found us on-line and reached us via our website and subsequently spoke with Josh. Josh is very thorough and takes a lot of pride in detailing every aspect of the policies and he gets very passionate when it comes to seeking discounts for our customers. Welcome to the State Farm family and thank you for this review and special mention to Josh. It makes his day ! Thank you ! "
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Talia Martinez

April 21, 2025

5  out of  5
rating by Talia Martinez
"Rudy and his team are excellent to work with! Josh explained in depth the policies and what coverage was included so that I could understand what I was paying for. They got me the best rate with excellent customer service."
We responded:
"Talia: Congratulations on your new home and thank you for giving us an opportunity in bundling up your coverages. You posed great questions and were very gracious in listening to all the details regarding the different coverages and endorsements. You are very well protected, and we were thrilled with the premiums that State Farm extended to you. We understand how busy people are on a daily basis, so we certainly appreciate you taking the time to provide us with a review. Thank you ! "
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Rhodie O

April 18, 2025

5  out of  5
rating by Rhodie O
"Josh was patient, and followed up with me and my auto needs. I was recommended to State Farm and I am glad I followed the recommendation"
We responded:
"Rhodie: Thank you so much for your fantastic 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering the best service possible. A very special thank you for mentioning how pleased you were with Josh. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again soon! Welcome to the State Farm family."
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Mecca C Prater

March 31, 2025

5  out of  5
rating by Mecca C Prater
"I have to say that Josh was very knowledgeable about the insurance. He was very nice and kind. I am a second time customer. I went to another company. When you called to speak to someone, you got a phone tree When you call State Farm, you get a person. If the person is busy, , they call you right back. Thank you Josh."
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Steve Eilerman

March 24, 2025

5  out of  5
rating by Steve Eilerman
"Great service!"
We responded:
"Mr. Eilerman: Welcome to State Farm and our agency's tight circle. We take pride in thoroughly explaining our policies and coverages so that our customers know exactly what they are paying for. We do appreciate it immensely when customers take time out of their busy days to share their experience via this platform. We are here to help, everyone in our agency works for you ! Thank you ! "
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Tasia Dearringer

March 21, 2025

5  out of  5
rating by Tasia Dearringer
"Very friendly and helpful with my new insurance policy."
We responded:
"Tasia: Welcome to the State Farm family and thank you for taking the time in sharing your experience with us. It truly is very rewarding and makes us feel good about the place we work. Thank you ! "